Privacy Policy
Bristol Grass Cutting (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal data we collect through our website, bristolgrasscutting.co.uk, why we collect it, and how we handle it.
Who we are
Bristol Grass Cutting is a sole trader business based in Horfield, Bristol, providing lawn mowing, hedge trimming, garden clearance, and edging services across Bristol and the surrounding BS postcodes.
For any questions about this policy or your personal data, contact us at: info@bristolgrasscutting.co.uk
What data we collect
When you use our “Get a free quote” form, we collect:
- Your name
- Your contact details (email address and/or phone number)
- Any details or photos of your garden that you choose to share with us
- Any other information you include in your message
We do not use cookies, analytics, or any tracking technology on this website.
How we use your data
We use the information you provide solely to:
- Respond to your enquiry
- Provide a quote for our services
- Deliver the services you’ve requested, if you go ahead
We do not use your data for marketing purposes unless you separately ask us to keep you informed about future offers, and we never sell or share your data with third parties for their own marketing.
How your enquiry reaches us
Our contact form is built using Forminator, a WordPress plugin. Submissions are stored directly in our website’s database (hosted by our web hosting provider) and are not passed through any third-party form service.
Legal basis for processing
We process your data based on our legitimate interest in responding to enquiries and providing quotes, and, where a job proceeds, to perform our contract with you.
How long we keep your data
We keep enquiry and customer data only as long as necessary to provide our services and meet any legal or accounting obligations (for example, tax records), after which it is deleted.
Your rights
You have the right to:
- Ask what personal data we hold about you
- Ask us to correct or delete your data
- Withdraw consent or object to processing at any time
To exercise any of these rights, email info@bristolgrasscutting.co.uk.
If you’re unhappy with how we’ve handled your data, you also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO), at ico.org.uk.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page.
Last updated: July 2026